Swiss New Era (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the safety of all users, including parents, guardians, and children who participate in our programs. This Privacy Policy explains how we collect, use, share, and protect personal information.
Information We Collect
We collect information that helps us provide and improve our educational services. This may include personal details such as names, dates of birth, and contact information for parents or guardians, as well as details related to program enrollment, performance records, and creative outputs such as student projects. We may also collect technical information, including IP addresses, browser types, and device details, when users access our website or online platforms.
How We Use Your Information
The information we collect is used primarily to deliver our programs effectively. It allows us to register participants, communicate with parents and guardians, issue progress updates, and manage administrative tasks such as billing. We also use information to improve our programs and online platforms, personalize the learning experience, and comply with any legal or regulatory requirements.
Information Collected
When you use the Site, your user information may be collected, used, and shared in a variety of manners. As detailed below, the type of user information collected may vary based on how it was gathered, but may include, among other things, your name, email address, and other information that you voluntarily submit (e.g., when setting up an account or submitting a registration or application on the Site), you may submit your contact information (such as address, telephone number, credit card information), social media account handles, and/or professional information), information automatically collected about your usage of the Site (e.g., the content that you choose to view), and information about you that our third party partners may share with us if such third party partners have previously received your consent to do so.
Sharing of information
Swiss New Era does not sell or rent personal data. Information may be shared with trusted service providers, such as payment processors or IT partners, who assist in the delivery of our services. In certain cases, information may also be shared if required by law or government authorities. Where necessary, and only with the consent of parents or guardians, we may use anonymized samples of student work or achievements for educational or promotional purposes.
Children’s Privacy
We treat the privacy of children with the utmost care. Personal information about minors is collected only with the consent of a parent or guardian. Online programs are monitored to ensure a safe environment, and we do not knowingly allow minors to submit personal information without adult oversight.
Data Storage and Security
All personal data is stored securely using encryption and controlled access measures. Only authorized staff may access sensitive information, and we take reasonable steps to safeguard against unauthorized use or disclosure. While we work hard to maintain the security of all data, users acknowledge that no system can be guaranteed completely secure when transmitting information online.
Cookies and Tracking Technologies
Our website may use cookies to improve user experience, track preferences, and support website functionality. Users may adjust cookie settings through their browser at any time if they prefer to restrict or block the use of cookies..
Data Retention
We retain personal data only for as long as it is necessary to provide services, meet administrative or legal requirements, or maintain educational records. Once information is no longer needed, it is securely deleted or anonymized..
Your Rights
Depending on the laws of your jurisdiction, you may have the right to access, correct, or delete your personal information. You may also have the right to request that we stop using your data for certain purposes or to obtain a copy of your data in a transferable format. Requests of this nature may be submitted directly to us..
Changes to this Policy
We may update this Privacy Policy occasionally to reflect changes in our services, technology, or legal obligations. Any updates will be published on our website with a revised effective date, and continued use of our services after changes will indicate your acceptance of the updated policy..
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us by email at info@swissnewera.com, by phone at +41 78 666 63 08, or by visiting our offices at Thurgauerstrasse 117 8152 Glattpark